How to order, step by step

Six steps from your first message to your finished piece. You see a free mock-up before we make anything.

01
Send your details
Tell us the product, how many, the size, and the date you need it. Use the quote form or send us a message. We may send you a job order form to fill in.
Quote form or Messenger
02
Send your design
If you have a design, send the photo or file. No design yet? Tell us what you want and we help.
If you have one
03
Check your free mock-up
We make a layout of your piece before we make anything. It usually takes 1 to 2 days. Check every name, date, and detail. The mock-up is a preview, so the real colours, materials, and finish may look a little different.
Free · 1–2 days
04
Approve the design
Check the design, size, quantity, and spelling carefully. Changes after you approve may cost extra and may move the release date.
You decide
05
Get your quotation and pay 50%
When the design is final, we send the final quotation. Pay 50% to start. We start once your down payment is confirmed. Government orders need no down payment.
50% down
06
We make it, you get it
Usually 6 to 15 working days. Pay the other 50% when it is done. Then pick it up, or we deliver or ship it.
6–15 working days

What to send us

Have these ready. If you don't know one yet, leave it out. We help you.

To start: Pay a 50% down payment. We start once it is confirmed. Government orders need no down payment.
To release: Pay the other 50% when your order is done, before we release it.
We accept: GCash, LandBank bank transfer, cash, and check.
GCash: We send you a QR code when it is time to pay. Please send us your receipt after you pay.

6–15 working days

Usually, depending on the design and how many you need.

Count starts: Once your down payment is confirmed and the design is final.
Changes: Changes after you approve may move the release date and may cost extra.
Rush: Rush orders depend on our schedule. Our team must confirm first. Send your full details and approved design as early as you can.
Rush fee: A rush fee does not mean same-day or next-day release unless our team confirms it. We confirm the final price and release date before we start.

Pick it up
At our shop during shop hours. We agree on the pickup time with you.
Find our shop
We deliver
We bring it to you. You pay the delivery fee.
We ship
By J&T or LBC. You pay the shipping fee.

Want to cancel? Tell us right away. Our team checks each request based on how far your order is.
If we already started the design, bought materials, or started making it, we may take out what we already spent. Because every item is custom made, the refund may be small or none.
If we cannot finish your order as agreed, we will offer the proper remedy under our agreement and consumer protection laws.
Approved refunds are processed within a reasonable time. We explain the amount and anything taken out.
By paying the down payment, you agree to these order terms.

We are PhilGEPS-accredited (No. 396418). We accept government projects and procurement. No down payment for government orders.

Send your details. We send you a free mock-up before we make anything.