Skip to content

Questions we get every day

Tap a topic to jump to it. Can't find your question? Tap the chat button and ask us.

Prices

Back to top
How much does it cost?

We do not have a standard price list, because every item is custom made. The price depends on the size, the design, and the quantity. Send us your order details and our team will send you a quotation.

Go to the quote form
Do you have starting prices?

Only for plaques. You can see it on our Trophies & Plaques page. For everything else, send your order details and we will send a quotation.

See plaque prices
I have a small budget. Can you help?

Yes, tell us your budget. Our team will check if a design can fit it.

Do you give reseller discounts?

It may be possible, depending on the product and the quantity. Our team will check.

Ordering

Back to top
How do I order?

Send us your order details. We make a free mock-up for you to check. When the design is final, we send the final quotation.

See how to order
What details do you need?

Your name, contact number, the product, quantity, size, your design or a reference photo, the material you want (if any), the date you need it, and your full address if we will deliver.

Go to the quote form
Do you make a mock-up first?

Yes. We make a free layout or mock-up before we make anything, so you can check every detail. The mock-up is only a preview. Real colours, materials, and finish may look a little different.

Can I change the design after I approve it?

Please check the design, size, quantity, and spelling carefully before you approve. Changes after you approve may cost extra.

Time

Back to top
How long will my order take?

Usually 6 to 15 working days, depending on the design and the quantity. We start counting once your down payment is confirmed and the design is final.

Can you make it faster?

Rush orders depend on our schedule. Our team must confirm first. Send your full order details and approved design as early as you can. A rush fee does not mean same-day or next-day release unless our team confirms it.

Payment

Back to top
How do I pay?

Pay a 50% down payment to start. Pay the other 50% when your order is done, before we release it. We accept GCash, LandBank bank transfer, cash, and check. Government orders need no down payment.

How do I pay with GCash?

We send you a QR code when it is time to pay. Please send us your receipt after you pay.

When do you start my order?

We start once your down payment is confirmed.

Pickup and shipping

Back to top
Can I pick up my order?

Yes. Pick it up at our shop during shop hours. We agree on the pickup time with you.

Do you deliver or ship?

Yes. We deliver, and we ship through J&T and LBC. You pay the delivery or shipping fee.

Our shop and products

Back to top
Where is your shop?

Purok 5A, Lumbo, Valencia City, Bukidnon. Coming from Valencia City going to CMU, we are about 80 meters after the Nissan showroom. You are welcome to visit our shop.

What are your shop hours?

Sunday to Friday, 8 AM to 5 PM. We are closed on Saturday, but you can still message us.

Where can I see your past work?

See photos of our past work on our Facebook page.

See our photos
What do you make?

Signage, trophies, plaques, medals, gavels, event souvenirs, name plates, tarpaulin, and high-quality UV print.

See all products
Do you have ready-made items?

No. All our products are custom made. We do not keep ready-made stock.

What do you not make?

We do not do metal engraving, wood carving, or dry seals.

What wood do you use?

Pine and mahogany, depending on what wood is available. Our gavels are made of magkono wood.

Cancellations and refunds

Back to top
Can I cancel my order?

Tell us right away. Our team checks each request based on how far your order is. If we already started the design, bought materials, or started making it, we may take out what we already spent. Because every item is custom made, the refund may be small or none.

What if you cannot finish my order?

We will offer the proper remedy under our agreement and consumer protection laws. Approved refunds are processed within a reasonable time, and we explain the amount.

Government buyers

Back to top
Do you work with government offices?

Yes. We are PhilGEPS-accredited. We accept inquiries for government projects and procurement.

For government buyers
What papers can you provide?

Sales invoice, BIR certificate, business permit, PhilGEPS registration (No. 396418), quotation, delivery receipt, and a product mock-up.

Do government orders need a down payment?

No. Government orders do not need a 50% down payment.

Still stuck?

  • Ask us on Messenger

    Tap the chat button. Our assistant answers right away and passes you to our team if needed.

    Open Messenger
  • Call or text

    0975 646 8710. Sunday to Friday, 8 AM to 5 PM.

    Call us
  • Visit our shop

    Purok 5A, Lumbo, Valencia City, Bukidnon.

    Get directions

Got your answer?

Send your details. The mock-up is free, and you don't pay anything yet.

Get a quote